Four quick, current looks at patient information: Need, Care, Exploitation, and Change
NEED
Now that hospitals and offices are getting on the EHR bandwagon and they are discovering the pearls, perils, and pitfalls of it, it is coming to light that physicians aren’t the only people who need to be educated about electronic health records and using them. According to a new study by PwC (PricewaterhouseCoopers LLP) and some general “noticing” of things, it is being discovered that patients aren’t quite on the e-records band wagon yet either. PwC surveyed 1000 consumers and found that only 14% of them had gotten their records electronically from their physician (I didn’t see a note that indicated any connection between desiring to get their records electronically, and being able to get them because of the office not being able to issue it.) Setting aside that potential problem- 14% get e-record, 30% said they don’t know why they would ever need them, and 50% requested paper records. When consumers were asked how they would like to interact with their doctors electronically the top three answers were to: follow-up from their doctors, make appointments, learn about treatment information.